Frequently Asked Questions
Everything you need to know about your Ashnikko Store order.
How long does shipping take?
Standard domestic orders typically arrive within 5-7 business days, while international shipping can take 10-21 business days depending on your location and customs processing.
What is your return policy?
We accept returns on unworn and unwashed items with original tags attached within 30 days of delivery. Please note that certain limited-edition items may be final sale.
How do I know which size to order?
Each product page features a detailed size guide. We recommend measuring a similar garment you own and comparing it to our chart to ensure the perfect fit.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Can I track my order?
Yes! Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.
Do you restock sold-out items?
Many of our collections are limited runs. We recommend signing up for our newsletter or following our social media channels to be notified of any surprise restocks or new drops.